About Orlo - Built for the Public Sector

Designed for the Public Sector.

Orlo’s Community Engagement Platform has been uniquely designed to help our public sector clients create safer, more sustainable communities. Together, we build trust through brilliant conversations and support our more than 400 clients to achieve six key outcomes.

Better Health

Using a prevention–—focused strategy can enhance health outcomes by reducing disease incidence, lowering costs, and promoting healthier lifestyles, leading to a more resilient and healthier population.

Sustainable Future

Engaging the public in net zero initiatives increases awareness, fosters collective action, improves environmental health, and builds a safer, more sustainable country for current and future generations.

Stronger Economy

Creating an environment for businesses to thrive by enhancing services like education, healthcare and infrastructure boosts opportunities, productivity and attracts investment for the economy.

Supported Families

Engaging young people in our communities fosters healthier development, improves education, and reduces future social issues. This leads to a more skilled workforce and a stronger, more resilient society.

Improved Housing

Improving housing tenants’ residents’ experiences leads to better maintenance, higher satisfaction, and proactive safety measures, resulting in safer homes and ultimately healthier, more secure communities.

Safer Communities

Increasing public engagement fosters trust, collaboration, and awareness, which in turn helps to empower communities to address local challenges proactively, leading to safer and happier neighborhoods.

What makes Orlo different?

Social Media Management

Engage with your community on the digital channels that they choose.

Digital Customer Service

Deflect demand and manage requests to increase efficiency.

Voice of the Community

Use the voice of your community to drive evidence based change.

The only platform that lets you

Manage and measure your community engagement, all from one place.

Capture direct, indirect and inferred feedback. So you can listen to your community.

Engage citizens one on one or close the loop with everyone at the same time.

Results

0

% Increase in engagement.

0.00

% Chatbot deflection rate.

0

% Overall satisfaction rating.

Our people

We know the public sector because we’ve been part of it. Many of our team have worked in local and central government, NHS, housing, and emergency services. We understand your challenges and design solutions that work in the real world.

Dustin Brinkman

Head of Business Development – US

Deane Greenouff

CEO

Oonagh Howley

Head of Consultancy

Phil Evans

VP Business Development – US

Jen Morris

Global director of Marketing

Jack Fox

Digital community Engagement Consultant

Maggie Stanford

US Community Engagement Consultant

Hardeep Johal

Chief Technology Officer

Richard Shilton

Customer Success Director

Sarah Bate

Head of Customer Success

Jillian Rothenberg

Customer Success Manager – US

Liza Davies

People Director

Sophie Kelly

Head of Emergency Services

Adam Turner

Digital Engagement Lead

Tan Chelvanathan

Revenue Operations Manager

Melanie Evans

Customer Success Manager

Helena Hornby

Head of Community Collaboration

Will Edwards

Digital Marketing Manager UK & US

Becky Bullows

Customer Support Specialist

Hannah Hill

Content Marketing Manager

Cerys Davies

Customer Success Manager

Gemma Scorey

Senior Customer Marketing and Events Manager

Sam Walker

Community Engagement Consultant

Rosie Knight

Head of Value Delivery

Jordan Smith

Customer Success Manager

Nikki Powell

Software QA Engineer

Dan Williams

Digital Engagement Lead

Laura Ahern

Community Engagement Lead

Becky Price

Training Manager

Our values

We are bold.

“It is hard to fail but it is worse to have never tried”. Be brave, step outside your comfort zone, to drive meaningful impact in our communities.

We are curious.

We embrace every challenge, stay curious, learn from failure and lead with purpose. Together we grow stronger communities through collaboration and action.

We graft.

We work hard. We show up for each other, our customers and our communities as best we can. We collaborate. We innovate. We graft.

We give a sh*t.

We care about working together to make a real difference, and creating positive outcomes that genuinely help our colleagues, customers and communities.

We are genuine.

We make it a priority to really understand what our community needs. We communicate in an open and honest way, with empathy and understanding. We build trust by delivering on our commitments.

Secure as standard

As the only community engagement platform built exclusively for the public sector, you can rest assured your data is in safe hands.

Hardeep Johal

Orlo, Chief Technology Officer